In the era of digital transformation initiatives, it’s easy to view the myriad of jobs that computers perform in a myriad of industries as magic. Many employees can’t look at a program or other digital tools and know-how it does what it does or how difficult it can be for everything to work the way it should. When encountering a problem, an employee will typically venture over to information technology (IT) and state their problem. IT will take a look at the said problem and fix it with a minute of typing and a snap of their fingers, again, just like magic.
The year 2020 was a wakeup call for cloud adoption and digital transformation. Intelligent Document Processing, or IDP, is increasingly seen as a critical next step to increasing process automation and handling the huge amount of inflowing data. But what is IDP exactly? To learn more IDM spoke with Alexander Goerke, CEO and Founder of Skilja, a company developing essential technologies for understanding documents.
The teaming of advanced machine learning technologies with traditional OCR and Robotic Process Automation (RPA), is providing new possibilities for organisations overwhelmed with processing a digital deluge of messages and documents. Frank Volckmar, Managing Director of TCG Australia and New Zealand, believes the possibilities unleashed by these new cutting-edge technologies have unleashed a new paradigm, variously described as ‘Hyperautomation’ or ‘Capture 2.0’.
California's Sonoma County has turned to South Korean visual recognition AI firm, Alchera Inc. to provide early warning alerts of pending “wildfire” events (commonly described in Australia as bushfires). Alchera will offer consulting services to develop and deliver products utilizing state-of-the-art fire detection technologies based on machine learning with Artificial Intelligence (AI). The firm's visual anomaly detection solution can detect the start of a wildfire from a simple video.
Kodak Alaris has expanded its document capture portfolio with the launch of a new line of low-volume production scanners. IDM took a look at a model in the new Kodak S3000 series which provides the entry level into A3 scanning.
On March 2, 2021, Microsoft published information about four critical vulnerabilities in its widely used Exchange email server software that are being actively exploited. It also released security updates for all versions of Exchange back to 2010. Microsoft has told cybersecurity expert Brian Krebs it was notified of the vulnerabilities in “early January”. The Australian Cyber Security Centre has also issued a notice on the vulnerabilities.
Australian banks are fast-tracking the implementation of customer engagement strategies to make up for lost time, as over 50% of the recommendations made by the Royal Banking Commission had not yet been implemented as of early 2021. This finding was revealed in the second edition of the Fintech and Digital Banking 2025 (Asia Pacific) IDC InfoBrief, commissioned by Backbase.
Maybe it’s presumptuous to make predictions for the year ahead after 2020 brought us so many surprises, but one thing is certain: the Covid-19 pandemic has profoundly affected the way we do business.
The 18,000-user New South Wales Police Force (NSWPF) has become the first international customer for the US firm Mark43’s single-platform Records Management System (RMS) and Computer Aided Dispatch (CAD) platform.
Creating electronic binders for Briefs to Counsel or Transaction Bibles and Summaries are commonplace at this Australian law firm. However, it had been a very labour-intensive process according to its IT Trainer, with “staff creating links to documents on their network and manually adding them to a Word document one-by-one.”
