Deemed as one of the marvels of the 21st century, Artificial Intelligence (AI), is predicted to open a gateway of opportunities for new businesses. The reality is that smart companies are implementing AI in existing processes today to ensure they are well-positioned to deal with a threatening and hyper-competitive business landscape. In 2019, growing Australian company Civium undertook a journey with solutions provider Winning Formula to deploy AI and robotic process automation (RPA) to deliver new levels of efficiency throughout the business, including in invoice processing, for its operations in Sydney, Melbourne, Brisbane and Canberra.
Australia is home to a well-developed workers’ compensation system. Each state determines the design of its scheme, with some being privately underwritten by insurers and others being state-run schemes. Claims across territories vary by industry, injury and complexity. As such, insurers need systems that can enable quality, efficient handling of claims to facilitate the health of injured parties and get them back to work as quickly as possible. Approximately three years ago, QBE’s Australia Pacific division, like many other insurers, was running what we would describe as a “process-compliant business” when it came to workers’ comp claims. Leadership wanted to do more to eliminate manual processes and take advantage of claims adjusters’ expertise to get the best result for customers and their employees. They knew technology was the key.
DocsCorp CEO and co-founder, Dean Sappey, has overseen the Australian company's growth into a global provider of software and services for document professionals who use enterprise content management systems. IDM asked Dean to outline the path to developing a global brand with 500,000+ users located in the Americas, Europe, Asia Pacific, and beyond.
SharePoint has been a great collaboration platform for many organizations. You can easily create dynamic websites with modern, fresh templates. It’s also a great space to post and announce news to keep your team in-the-know and updated. However, beyond these great collaboration features, did you know that SharePoint can also be a great platform to manage your records?
Objective’s Enterprise Content Management software suite (Objective ECM) has been recently listed under Pae Hokohoko Marketplace, New Zealand’s AoG ICT panel under Content Services Software – Tier 2 in the Public Cloud Service SaaS Catalogue.
Late last year, the Queensland Audit Office released an excellent report into delivering successful technology projects. Based on current spending data, the Government of Queensland has $A1.6 billion invested in around 116 existing active projects. Of those projects, 38% of them have requested additional funding increases, and 53% are currently operating on extended timelines.
When WhatsApp announced modifications to its privacy policy, it sparked an exodus from the platform and ignited fresh concerns about big tech whittling away user privacy. The news was a wake-up call, and companies that were sleeping on the risks of using consumer software for business purposes are now wide awake.
Keypoint Intelligence, an independent evaluator of document imaging hardware, software, and services, has announced Kodak Alaris as the winner of its 2021 Scanner Line of the Year Award. Given once a year, this award recognizes the vendor whose product line is deemed best overall based on its rigorous lab evaluations.
Analyst firm Gartner, Inc. predicts that by 2023, more than one-in-ten workers will seek to trick artificial intelligence (AI) systems used to measure employee behaviour and productivity. Such systems have seen a significant uptick in use in the wake of the COVID-19 pandemic.
Archiving email isn't easy or obvious. Commonly, solutions are vendor-specific and email clients are required; not an ideal solution for static records.
