Articles

Grace crowdsources with ScaleHub BPO

ScaleHub’s global roll-out of its intelligent crowdsourcing solutions continues with the latest addition to its growing BPO network, Grace, an information management provider headquartered in Sydney, Australia.

How intelligent automation speeds up insurance underwriting and claims processing

Insurance companies are increasingly concerned with speed, both in terms of underwriting quotes for new insurance and in paying claims faster, to keep customers happy. At the same time, they’re struggling with the lingering effects of the pandemic on staffing, which is driving a need for technologies such as intelligent document processing to help them meet their duelling requirements.

​Solving “Bad Data” -- A $3 Trillion-Per-Year Problem

Data quality is still a struggle for many enterprises, and new types of data and input techniques are adding to the burden. Jonathan Grandperrin, CEO of Mindee, explains the impact of bad data and how enterprises can use deep learning and APIs as part of their “good data” strategy.

New data retention challenge for Banking/Finance sector

A new Credit Reporting Code was introduced in Australian on July 1, 2022, providing a new and additional layer of complexity for banking and financial institutions seeking to comply with records management obligations.

Cybersecurity, Privacy, Data and Compliance are Top IT Audit Risks: ISACA

A new survey conducted by Protiviti and ISACA found that cybersecurity is the chief risk for IT audit departments, yet despite heightened concerns, one in five organisations do not expect their 2022 audit plans to address the risk of cybersecurity breaches. Other related risks such as privacy and data as well as regulatory compliance also rank as top concerns.

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