Integration between Microsoft Teams and Australian cloud call centre platform, Premier Contact Point, promises to be a game changer for organisations providing customer support.

EIS Health Data Solutions has announced the successful implementation of TurboGrouper at St Vincent's Public and St Vincent's Private Hospitals Melbourne with full Patient Administration System (PAS) integration.

Storecove, an e-invoicing solution provider that established its Asia-Pacific presence in November last year, has announced the first group of companies to sign up as Storecove partners in the Asia-Pacific region.

Stratifyd has launched a new analytics engine designed to allow business users – regardless of education, skill, or job function – to harness the power of proprietary and third-party data to easily reveal and understand hidden stories represented within the data, thus delivering the benefits of a data science team to every organization.

Quadient has acquired YayPay, a company that offers SaaS accounts receivable (AR) automation solutions for $A28 million in cash. The acquisition of YayPay will expand Quadient’s Business Process Automation offer, complementing its cloud-based platform Quadient Impress, a multichannel document automation platform for small and medium businesses.

DocsCorp has announced the release of compareDocs Enterprise, a new edition to its document comparison software, compareDocs. This first version includes a new 3-Pane View Comparison Report type, making it easier for users to review the comparison report and the source documents on the same screen at the same time.

Software developer Aparavi has launched a new platform available  in the Azure Marketplace that enables data discovery with automated classification and data optimization (including removal).

K2 has announced K2 Nexus, a new cloud-based intelligent process automation platform and a suite of solutions, to enable enterprises to transform their business operations.

Atlassian has selected open source software provider Camunda as its business rules and business process automation technology for a range of applications and use cases spanning finance, commerce, marketing, customer support and more. Camunda software will support Atlassian’s enterprise-wide business process automation initiatives, helping make business operations more efficient.

Fulton Hogan, one of Australasia’s largest infrastructure, construction, roadworks and aggregate suppliers, has selected the M-Files platform to accelerate digital transformation.