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Micro Focus has announced its identity management solution has been selected by Insync Solutions as part of the South Australian Department for Education’s EdPass project.

Messagepoint is expanding its global presence into the Asia-Pacific (APAC) region with the establishment of a partnership with Customer Centrics International, an Australian consultancy that helps organizations deliver simplified, personalized, digitized customer communications.

Hyland has announced Brainware Foundation, the latest release of its intelligent data extraction and text analytics software, featuring the addition of a handwriting recognition engine.

Half of A/NZ businesses say there will be more demand for robotic process automation (RPA) solutions this year, according to IDC's Asia Pacific IT Services Survey, 2020. As organisations shift from crisis mode to recovery mode, RPA deployments will improve productivity and increase business resiliency.

Exela Technologies, Inc. has announced the launch of DrySign, a new proprietary eSignature platform. Following a successful closed-beta release to 3,000 users, DrySign is now available to the public.

DocsCorp’s PDF editing and bundling application, pdfDocs, now integrates with DocuSign, to include the eSignature solution as part of the DocuSign Agreement Cloud. This is pdfDocs’ first integration with a third-party electronic signature provider – a decision based on DocuSign’s industry-leading availability and robust security and encryption technologies.

A new release of Ephesoft Transact 2020.1.02 offers cloud hosting on Amazon Web Services (AWS) for secure deployment in as little as 24 hours; handprint extraction, checkbox and signature detection for cloud and on-premises processing; and, the addition of Ephesoft Transact QuickScreen to seamlessly read and extract data from over 1,000 different types of global IDs.

Mercatus has announced the availability of PDF Parser, a technology-augmented PDF data extraction for private markets. The latest in a series of new enhancements, the Mercatus platform’s PDF Parser feature significantly mitigates the challenges of data on-boarding, eliminating manual extraction of asset reports, investor memos and other custom reporting.

Hyland has launched a PII Compliance Solution. Using intelligent document redaction functionality the solution automates redaction processes to save financial institutions time, preserve accuracy and improve compliance with ever changing mortgage regulations and redaction requirements.

Integration between Microsoft Teams and Australian cloud call centre platform, Premier Contact Point, promises to be a game changer for organisations providing customer support.