Document & Records Management
Australia has witnessed a lot of discussion of the brave new world of Government 2.0, but there has been little attention paid to the real benefits of introducing electronic invoicing by government suppliers.
The latest release of the M-Files document management software, M-Files 7.0, provides enhancements to e-mail and workflow management as well as improved search capabilities.
NSW Government shared services agency Service First has selected ReadSoft solutions to automate approximately 160,000 invoices per year in an agreement valued at over $A750K.
Research published by ContactBabel, the UK contact centre industry analysts, reveals that email interactions there now account for 10.2% of all customer-to-business communications, with 86% of contact centres now accepting customer e-communications.
Esker is boosting its R&D staff by 30% to support a push into "cloud" document automation solutions in 2010.
A new version of the FileBound Express document management appliance is available with a configurable workflow option.
Scenic Rim Regional Council will consolidate and streamline its print and scan environment with Canon Australia under a project expected to save up to $A70,000 a year.
The City of Beverly Hills, California has selected Objective Corporation’s uCreate solution to assist them in producing their Annual Budget Book.
MacroView has released version 7 of its Document Management Framework (DMF) add-on for Microsoft SharePoint, adding support for SharePoint 2010 and Office 2010 and many additional functions.
Budget belts have been officially loosened, Lots of Microsoft Office upgrades are planned, Cloud computing and the Apple iPad are the most exciting technology trends, and email management is the biggest challenge facing IT departments. Noel Williams, Managing Director of MacroView reports on his recent visit to ILTA 2010 in Las Vegas.
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