Enterprise Applications

The Office of the Australian Information Commissioner (OAIC) has reported a jump in reported   data breaches in the first half of 2024 -at 527 the highest number in three and a half years.

Australia’s federal government has launched a proposed set of mandatory guardrails for high-risk AI alongside a voluntary safety standard for organisations using AI. Each of these documents offer ten mutually reinforcing guardrails that set clear expectations for organisations across the AI supply chain. They are relevant for all organisations using AI, including internal systems aimed at boosting employee efficiency and externally-facing systems such as chatbots.

FileBound Solutions and UpSol are consolidating under the Ellby brand and will be operating under these updated company names effective immediately.

Talkmap, a generative AI platform specializing in contact centre Conversational Intelligence, has announced the launch of Talkdiscovery 9.0 which aims to provide realtime, accurate visibility into customer interactions.

Newgen Software has unveiled NewgenONE Marvin – APEX Edition, providing a GenAI boost to the NewgenONE low-code platform to streamline complex workflows, enhance customer engagement, and ensure secure AI integration.

The Australian Digital Health Agency and the Department of Health and Aged Care have released new standards for clinical information systems used in residential aged care facilities.

Remember the not-too-distant past, when AI was less a utility and more of a buzzword about the future of tech? Well, that future is now, and AI has become an integral part of operations in nearly every industry. As with all innovation, adopting this new tech comes with its own headaches.

Orby AI and Databricks have announced a strategic partnership aimed at revolutionizing enterprise automation. The collaboration brings together Orby's Large Action Model (LAM) technology with Databricks' Mosaic AI platform.

Fisent Technologies has unveiled BizAI, described as an Applied GenAI Process Automation solution. The company says it allows enterprises to select the right LLMs for the processes they are looking to automate and to effortlessly shift processes to different models, adjusting for variables such as content, structure, size, and data latency.

A new survey finds that fear of missing out (FOMO) plays a big factor in artificial intelligence (AI) investment, with 73% of Australia IT leaders reporting they are worried their company will be left behind if they don’t use it.  

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