Enterprise Content Management

As described in our recent post Focus on the users’ jobs, we believe that records management solutions should be oriented toward supporting the jobs that people do every day. Solutions that are successful in this regard will gain traction and achieve rapid adoption within an enterprise.

OpenText and DocuSign have announced new integrations to help OpenText enterprise customers securely create and route documents for electronic signature. With the DocuSign integration, OpenText users will have a court-admissible audit trail to help comply with information governance needs. 

Telstra Health has launched a vendor neutral image and data management service that provides radiologists with the ability to view x-rays, MRIs and other radiology studies, regardless of location or the system used to capture the image. 

OpenText has announced Content Access for eDOCS, a new addition to the eDOCS family of products which enables users to access business documents stored in their eDOCS document repository directly from third-party applications, such as billing and time management, ERP, CRM, or matter-specific business applications.

We know that every organization has its own unique set of business challenges. Whether you’re a manufacturing company producing auto parts or a pharmaceutical company producing heart medication, you both deal with paper. And, in most cases, too much of it.

Described as a 'Data Scientist in a Box' ,  Coveo Reveal is a new cloud-based, self-learning search service for the enterprise.  It uses a patent-pending, analytics-based machine learning service that continually analyses search behaviour patterns to understand which results and content lead to the best outcomes, such as customer self-service success.

With almost half of data leaks now coming from accidental exposure by employees rather than outside hacks, ABBYY has moved to plug a gap in traditional Data Loss Prevention (DLP) with a newly released integration with Symantec’s DLP solution. Symantec DLP can now incorporate ABBYY’s Recognition Server OCR technology to recognise text in scanned images and screenshots

Have you encountered problems governing new types of data? When talking about new kinds of data I would suggest that most readers will think primarily of big data, both structured but particularly in this case unstructured.

We’ve known that InfoPath is on its way out for a while now. What hasn’t been clear is what its successor will be. Forms on SharePoint Lists looked to be a promising first-party alternative, but were cancelled, and Microsoft is still working on a new forms solution. This isn’t much use for users who want forms right now.

AvePoint has announced DocAve Governance Automation Service Pack (SP) 6, designed to involve content owners in SharePoint migrations, provide users with important site information across hybrid environments, and better integrate with existing business processes through the use of third-party workflows. It can provide end users with a business-centric, role-based service catalog for provisioning, restructuring, moving, or migrating content across SharePoint versions, sites, and deployments.

Pages