Industry Insider

  • Bill Would Ban Agencies From Automating Decisions

    Commonwealth agencies would be barred from automating any decision that requires judgement, under a bill now before the House of Representatives. They would also have to publish the rules, weightings and test results behind every high risk system.

  • Chatbots Cave Under Repeated False Claims

    Large language models will abandon a correct answer if a user repeats a false statement often enough. Some will flip back and forth on the same claim within a single conversation.

  • Device Maker Rebuilds Supply Chain After Breach

    A cybersecurity incident that stopped a global medical device manufacturer from making or shipping product has ended with operations fully restored. The one clinical workflow it degraded is working again.

  • Canberra Hands Industry Data Classification Scheme

    Australian organisations now have a common vocabulary for describing how sensitive their data is. The same scheme sets out what protection each category warrants, and how that expectation travels when data is shared.

  • AI Systems Are Showing Staff Data They Should Not See

    AI systems inside Australian and New Zealand organisations are surfacing sensitive information to people who are not cleared to see it. The problem is now the second most common category of AI security incident in the region according to a new report.

  • NAB (Un)joins Global Cyber Defence Call

    National Australia Bank has been removed from the signatory list of an OpenAI open letter on cyber defence, two days after it appeared as the only Australian organisation endorsing the document.

Information & Data Manager

Law Firms Risk 'Cognitive Surrender' to AI

Law firms risk a crisis of 'cognitive surrender' as lawyers treat artificial intelligence as a definitive authority rather than a tool, a new behavioural science study warns. The research finds machine dependence is impairing professional judgment, particularly among junior lawyers using automation for routine work.

Data Teams Paying 'Hidden Tax' on One-Off Delivery

Up to half of enterprise data team capacity in Australia and Singapore is consumed by single-use data work that will never be reused, new research from Quest Software has found. The study describes the pattern as a 'hidden tax' on capacity at the moment organisations most need it for AI initiatives.

Insurer RACQ Bets On Adobe Agentic AI

RACQ has signed a five-year partnership with Adobe and Deloitte Digital to transform how it serves more than 1.7 million members. The deal uses a flexible “Lighthouse” model that gives RACQ early access to Adobe’s latest AI tools. Adobe says it is the first such arrangement in Asia Pacific and Japan.

Active Metadata: The Key to Content Observability

Employees and customers increasingly encounter AI-generated content via emails, chatbot responses, learning materials, and documents. But enterprises have no way to know how that content, also known as unstructured data, is performing. To improve content over time, it makes sense to observe the human reactions to it. Is it clear? Is it trustworthy? Is it driving the desired actions? 

One NZ Layers AI Over Legacy Systems

New Zealand telco One NZ has credited a new deployment of UiPath Maestro as a victory over the challenge of transforming legacy-heavy operations at scale without a costly infrastructure overhaul.

Most Unstructured Data Not Ready for AI, Study Finds

Seventy percent of organisations say less than half their unstructured data is discoverable and usable for analytics or AI, according to new research from analyst firm BARC. The finding lands as enterprises push AI agents into production on top of documents, emails and images they cannot fully see.