Industry Insider

  • Why AI won't save your records program - and what will

    A practitioner's observation: After forty years of designing and implementing records systems for some of Australia’s most highly regulated organisations, I have something to say, and I think the profession needs to hear it.

  • UK Retreats on Digital ID Card

    The UK government has abandoned its controversial national digital ID card, with reports that incoming prime minister Andy Burnham is dropping the scheme announced by the previous administration. Savings will be redirected to a tax cut aimed at lowering household electricity bills. https://insight.scmagazineuk.com/news-briefs/uk-government-scraps-controversial-digital-id-card-scheme

  • Afghan Data Breach Report Exposes Systemic Failures

    A UK parliamentary inquiry has found the catastrophic 2022 Afghan data breach was a foreseeable systemic failure caused by inappropriate tools, weak procedures and a poor data protection culture, not a single employee's mistake.

  • Downstream AI Data Violations More Than Double

    AI systems are increasingly returning sensitive information to people and agents who are not authorised to see it, with these "downstream" violations more than doubling over the past year.

Information & Data Manager

Gartner Flags Governance Risks in AI Agents

By 2028, 70 per cent of US healthcare payers will address workflow, data and service automation using no-code agent builders, cutting manual workloads by 50 per cent, Gartner predicts. The forecast signals a broader shift: AI agent development moving from centralised IT projects to business-led automation, with governance the deciding factor between value and risk.

Australia Trails Singapore on AI Maturity, Study Finds

Australian organisations are delegating decision-making to AI systems faster than their governance frameworks can support, with half of C-suite leaders prepared to hand AI more autonomy than their current controls allow, new research from Insight Enterprises has found.

Realtime Data Gaps Stall Enterprise AI

Nearly three-quarters of IT leaders say a lack of real-time data infrastructure is stalling their efforts to scale AI, and only 32 per cent have agentic AI in production, according to Confluent's 2026 Data Streaming Report.

Call for Enforceable NZ Cyber Security Laws

New Zealand should move from voluntary cyber security guidelines to enforceable legislation, including mandatory reporting of major cyber attacks, according to a new policy push that would shift responsibility for digital safety from individuals to the systems and platforms they rely on.

AI Supercharges Messaging Scams, Global Study Warns

More than half of successful messaging scams are completed within 30 minutes of first contact, and one in seven is over in less than five minutes, according to a new Kaspersky investigation into the global messaging scam economy. The average loss per victim is US$733.

AI Vendor Lock-In Now a Business Continuity Risk

Most enterprises are locked into AI systems they cannot easily change, and the overwhelming majority do not fully understand their own AI dependencies, a new global study warns. The findings elevate AI sovereignty from a technical concern to a business continuity issue.

AI Everywhere, Transformation Nowhere: Report

Nearly three-quarters of large enterprises use AI regularly or across most business processes, but only 10 per cent say AI is core to how their business operates, a global survey has found. The gap suggests adoption is no longer the challenge - organisational transformation is.

Law Firms Risk 'Cognitive Surrender' to AI

Law firms risk a crisis of 'cognitive surrender' as lawyers treat artificial intelligence as a definitive authority rather than a tool, a new behavioural science study warns. The research finds machine dependence is impairing professional judgment, particularly among junior lawyers using automation for routine work.

Data Teams Paying 'Hidden Tax' on One-Off Delivery

Up to half of enterprise data team capacity in Australia and Singapore is consumed by single-use data work that will never be reused, new research from Quest Software has found. The study describes the pattern as a 'hidden tax' on capacity at the moment organisations most need it for AI initiatives.

Insurer RACQ Bets On Adobe Agentic AI

RACQ has signed a five-year partnership with Adobe and Deloitte Digital to transform how it serves more than 1.7 million members. The deal uses a flexible “Lighthouse” model that gives RACQ early access to Adobe’s latest AI tools. Adobe says it is the first such arrangement in Asia Pacific and Japan.