Industry Insider

  • Why AI won't save your records program - and what will

    A practitioner's observation: After forty years of designing and implementing records systems for some of Australia’s most highly regulated organisations, I have something to say, and I think the profession needs to hear it.

  • UK Retreats on Digital ID Card

    The UK government has abandoned its controversial national digital ID card, with reports that incoming prime minister Andy Burnham is dropping the scheme announced by the previous administration. Savings will be redirected to a tax cut aimed at lowering household electricity bills. https://insight.scmagazineuk.com/news-briefs/uk-government-scraps-controversial-digital-id-card-scheme

  • Afghan Data Breach Report Exposes Systemic Failures

    A UK parliamentary inquiry has found the catastrophic 2022 Afghan data breach was a foreseeable systemic failure caused by inappropriate tools, weak procedures and a poor data protection culture, not a single employee's mistake.

  • Downstream AI Data Violations More Than Double

    AI systems are increasingly returning sensitive information to people and agents who are not authorised to see it, with these "downstream" violations more than doubling over the past year.

Information & Data Manager

Report Warns Discovery Cannot Handle AI Data

Enterprises are collecting the right volume of data in only a reported 2 per cent of legal matters. AI prompts, system responses and AI-generated outputs are creating a new class of discoverable records that traditional discovery tools were not built to handle.

How One Phone Call Exposed 5.7M Qantas Records

Qantas has dodged penalties that could have run into billions of dollars after simple human error was found to be the cause of the massive 2025 data breach that affected millions of customers, and ISO27001 compliance failed to prevent.

The UK says a PDF is not an invoice. France just made it one

Picture two finance managers in the autumn of 2027, one in Manchester and one in Lyon, doing exactly the same thing: exporting an invoice as a tidy, letterheaded PDF and emailing it to a domestic business customer. In Manchester, this is still a perfectly ordinary invoice and will remain one until April 2029. In Lyon, it stopped being one a year earlier.

Parliament House Falls Short on Essential Eight

The department that operates the Australian Parliament House's computing network has implemented seven of the mandatory Essential Eight cyber security strategies below the required standard, the Australian National Audit Office has found.

New SharePoint Exploits Prompt US Government Warning

Organisations running on-premises SharePoint should patch immediately and hunt for signs of compromise, after the US Cybersecurity and Infrastructure Security Agency (CISA) confirmed active exploitation of three vulnerabilities affecting every supported version of the platform.

Global Warning on Russian Router Attacks

Russian state-sponsored actors are exploiting poorly configured and unpatched network devices across critical infrastructure worldwide, using weaknesses as basic as default SNMP community strings, a 20-agency international advisory warns.

Health Data stolen from National GP Network

Patient records including consultation notes, referral letters and pathology results have been stolen from general practices across five Australian states and territories, in a cyber attack on health services provider Partnered Health.

OpenAI Wins Back the Copilot Default - For Now

Microsoft 365 Copilot has switched from Anthropic’ s Claude to OpenAI's new GPT-5.6, the company's latest flagship model family, as the preferred AI model across Word, Excel, PowerPoint, Copilot Chat and Cowork. The change comes two months after Microsoft made Anthropic's Claude the default model in several of the same applications, and marks the latest shift in an ongoing contest between the two AI labs for position inside Microsoft's productivity platform.