Industry Insider

  • Why AI won't save your records program - and what will

    A practitioner's observation: After forty years of designing and implementing records systems for some of Australia’s most highly regulated organisations, I have something to say, and I think the profession needs to hear it.

  • UK Retreats on Digital ID Card

    The UK government has abandoned its controversial national digital ID card, with reports that incoming prime minister Andy Burnham is dropping the scheme announced by the previous administration. Savings will be redirected to a tax cut aimed at lowering household electricity bills. https://insight.scmagazineuk.com/news-briefs/uk-government-scraps-controversial-digital-id-card-scheme

  • Afghan Data Breach Report Exposes Systemic Failures

    A UK parliamentary inquiry has found the catastrophic 2022 Afghan data breach was a foreseeable systemic failure caused by inappropriate tools, weak procedures and a poor data protection culture, not a single employee's mistake.

  • Downstream AI Data Violations More Than Double

    AI systems are increasingly returning sensitive information to people and agents who are not authorised to see it, with these "downstream" violations more than doubling over the past year.

Information & Data Manager

EDRM Overhauls Information Governance Model

The Electronic Discovery Reference Model (EDRM) has released version 4.1 of its Information Governance Reference Model (IGRM), the first major revision since 2012. The update arrives as organisations confront AI adoption, expanding privacy obligations and growing pressure to coordinate information decisions across departments.

Gartner Tips Top Trends for Data and Analytics

More than one in 10 enterprises will be AI-first by 2030, outperforming competitors in the adoption of AI agents, semantics and converged data and analytics (D&A) platforms, according to Gartner, Inc. 

FOI Reveals Finance AI Recordkeeping Rules

The Department of Finance has tied staff use of generative artificial intelligence to data classification and recordkeeping rules, in guidance released under Freedom of Information.

When AI Quietly Goes Rogue

The AI agent followed its instructions, optimised the task, and executed flawlessly. Yet in doing so, it set off a chain of decisions that exposed sensitive data, alienated customers, and left executives scrambling to explain an outcome no one had explicitly authorised.

Australia now has access to Anthropic’s Claude Mythos. It may improve cyber safety – but not for everyone

Artificial intelligence (AI) giant Anthropic has expanded access to a highly advanced model deemed too dangerous for public release, including Australia in the select handful of users. The large language model, known as Claude Mythos, is now being rolled out to an additional 150 organisations across 15 countries, including the Australian government and several local businesses, as part of Project Glasswing.

Legacy Systems Leave NSW Unis Open To Attack

All 10 public universities in New South Wales have deficiencies in their IT and cyber security controls, the NSW Auditor-General has found, with weak management of legacy systems leaving the sector exposed to data breaches and system failures.

Healthcare Data Fuels Cybercrime Economy

Stolen healthcare data is being traded through a mature global underground economy spanning ransomware groups, access brokers and fraud marketplaces, new TrendAI research reveals.

Most enterprises lack data foundation for AI

Nearly 80% of enterprise IT leaders say limited data access is constraining their AI and data initiatives, despite most organisations reporting active AI integration across core business processes, according to a new Cloudera survey.

Your Organisation Has a Knowledge Management Problem. It Just Doesn't Know It Yet

Ask most people what Knowledge Management means and they'll mention a chatbot. Or a FAQ database. Or the system the contact centre uses to answer customer calls faster. They're not wrong. That is KM. But it's one room in a very large house. And while everyone's focused on that room, the rest of the house is quietly falling apart.