Industry Insider

  • Why AI won't save your records program - and what will

    A practitioner's observation: After forty years of designing and implementing records systems for some of Australia’s most highly regulated organisations, I have something to say, and I think the profession needs to hear it.

  • UK Retreats on Digital ID Card

    The UK government has abandoned its controversial national digital ID card, with reports that incoming prime minister Andy Burnham is dropping the scheme announced by the previous administration. Savings will be redirected to a tax cut aimed at lowering household electricity bills. https://insight.scmagazineuk.com/news-briefs/uk-government-scraps-controversial-digital-id-card-scheme

  • Afghan Data Breach Report Exposes Systemic Failures

    A UK parliamentary inquiry has found the catastrophic 2022 Afghan data breach was a foreseeable systemic failure caused by inappropriate tools, weak procedures and a poor data protection culture, not a single employee's mistake.

  • Downstream AI Data Violations More Than Double

    AI systems are increasingly returning sensitive information to people and agents who are not authorised to see it, with these "downstream" violations more than doubling over the past year.

Information & Data Manager

Active Metadata: The Key to Content Observability

Employees and customers increasingly encounter AI-generated content via emails, chatbot responses, learning materials, and documents. But enterprises have no way to know how that content, also known as unstructured data, is performing. To improve content over time, it makes sense to observe the human reactions to it. Is it clear? Is it trustworthy? Is it driving the desired actions? 

One NZ Layers AI Over Legacy Systems

New Zealand telco One NZ has credited a new deployment of UiPath Maestro as a victory over the challenge of transforming legacy-heavy operations at scale without a costly infrastructure overhaul.

Most Unstructured Data Not Ready for AI, Study Finds

Seventy percent of organisations say less than half their unstructured data is discoverable and usable for analytics or AI, according to new research from analyst firm BARC. The finding lands as enterprises push AI agents into production on top of documents, emails and images they cannot fully see.

AI Risks Could Turn Catastrophic by 2030, Experts Warn

There is a very real risk the AI revolution could cause an international catastrophe within five years, a panel of 272 experts has found. The experts defined catastrophe as more than one million deaths, more than $ US100 billion in losses, or civilisation-scale damage to democracy or privacy.