Articles

Data integration developer Fivetran has released results of a global survey that shows that although 87 percent of organizations consider artificial intelligence (AI) vital to their business survival, 86 percent say they would struggle to fully trust AI to make all business decisions without human intervention. Ninety percent of respondents report their organizations continue to rely on manual data processes.

There is no shortage of attention to unlocking unstructured data as a key competitive advantage. It is a multimarket, multi-industry untapped store of significant value.

There’s so much more to the word “content” than how we use it in the technology and knowledge management (KM) fields. In the corporate world, content refers to documents, news sites, and customer conversations in multiple media and social network discussions. That’s content as a noun. But content is also an adjective, as in “are you content with your meal?” And con- tent is a verb, as in “to content yourself with your meal.”

Gone are the days when collaborating at work meant either blocking time off in the conference room, sending a quick chat to your co-worker, or posting a file on your agency’s intranet or extranet. Today, collaboration for the government is on-the-go, with a mix of employees collaborating cross-country or often from home; and while solutions like Microsoft 365, driven by the adoption of Microsoft Teams, aim to interconnect employees, the path towards security is less clearly defined.

In a recent commissioned research study conducted by Forrester Consulting on behalf of Digital Workforce, findings show that F&A teams are hindered by their failure to adopt automation for strategic success. The study reveals that although many businesses have invested in RPA (Robotic Process Automation), their efforts have not gone far enough to truly digitally transform their F&A processes.

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