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Talkmap, a generative AI platform specializing in contact centre Conversational Intelligence, has announced the launch of Talkdiscovery 9.0 which aims to provide realtime, accurate visibility into customer interactions.

Accusoft, a software company specializing in document viewing, processing, and automation technologies for integration into Enterprise Content Management (ECM) solutions, has released Auto Tagging and Classification modules within its PrizmDoc secure document viewer.

Fisent Technologies has unveiled BizAI, described as an Applied GenAI Process Automation solution. The company says it allows enterprises to select the right LLMs for the processes they are looking to automate and to effortlessly shift processes to different models, adjusting for variables such as content, structure, size, and data latency.

Orby AI and Databricks have announced a strategic partnership aimed at revolutionizing enterprise automation. The collaboration brings together Orby's Large Action Model (LAM) technology with Databricks' Mosaic AI platform.

PDFChatPDFGPT has unveiled a new AI-powered technology that transforms how users interact with PDF files. The new tool, dubbed "AI-Powered Document with Chat PDF," allows users to engage with PDF documents as if conversing with a knowledgeable assistant.

A new technology for redacting digitally signed documents has been adopted as an international standard. Developed jointly by Hitachi and the National Institute of Advanced Industrial Science and Technology (AIST) in Japan, this "redactable signature" technology has been approved by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC).

Accusoft, a software company specializing in document viewing, processing, and automation technologies for integration into Enterprise Content Management (ECM) solutions, has released Auto Tagging and Classification modules within its PrizmDoc secure document viewer.

The latest release of the Appian Platform introduces the expansion of several AI capabilities, designed to enhance data and process automation for enterprises. Appian's Copilot updates empower users to get faster answers from their enterprise data and documents, with plain language and fewer steps.

TitanFile has announced upgrades to its “Secure Send” Outlook integration, added a new Microsoft 365 integration and unveiled integration with NetDocuments.

Data analytics developer AtScale claims to have set a new standard in Text-to-SQL accuracy by combining its Semantic Layer and Query Engine with large language models (LLMs) to achieve 92.5% accuracy across all combinations of question and schema complexities.

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