Document & Records Management

Far from being the answer to improving the efficiency of workflow they were supposed to be, intranets are the “wild west” of the information world where anything gets published and anything can go missing, according to an industry survey. H...

Autonomy has added a new application to its IDOL knowledge management software suite which automatically profiles the expertise of employees.

Cap Gemini Ernst & Young has joined with Documentum, Plumtree Software and Oblix to create an integrated package of technologies for rapid Web application deployment.

An expert from the Record Management Association of Australia (RMAA) has warned that Australian records managers are not ready for terrorist attacks, in the wake of the Bali bomb blasts on the weekend.

New South Wales Police's handling of traffic infringements, parking fines and tickets, will get a boost from a new workflow and imaging technology.

Vendors in the knowledge management industry have posted some promising financial results, with Hummingbird and Documentum in particular spreading good news.

Proving that the local vendors are leaders in the document and knowledge management scene, Objective and Alphawest 6 have both gained VERS certification from the Public Records Office Victoria.

A Victorian water company is pushing its knowledge management application into its customer service division in an effort to increase customer satisfaction.

The New South Wales Department of Public Works and Services has chosen Objective and Tower Software as the first two in its suite of five records management software providers for NSW state agencies.

An American exhibition is the ideal place to see the future of document management, according to Mario Veronese, HPA's National Manager of information services. Xplor 2002 kicks off at the end of October in California, and Mr Veronese says ...