Knowledge Management

Konica Minolta has invested in the med-tech start up Clevertar which creates digital agents or avatars in the healthcare industry. With applications available via iOS and Android, Clevertar's products have the potential to democratise health care and are already being used to improve patient outcomes in the diabetes and aged care spaces. 

Hewlett Packard Enterprise has announced the availability of HPE Investigative Analytics, a new hosted software solution that enables financial institutions and other highly regulated organizations to identify and analyse risk events, and take action to prevent them.

Recent announcements from Google and Microsoft regarding machine-learning capabilities will provide the ability to transform corporate Enterprise Content Management (ECM) system from a simple unstructured data repository into an oracle of corporate data.

How many times a day do we hear or read the word “data”? Then it is changed for “information” to avoid being used too often. If we adopt the proposition that “All information is data but not all data is information”; what does a business need to do with either or both?

IBM has launched the IBM Watson Trend App, a new way for Christmas shoppers to understand the reasons behind the top trends of the season and also predict the hottest products before they sell out. The app is available via a free download at the Apple App Store. 

Over the last few years I’ve been involved in several Electronic Documents and Records Management System (EDRMS) implementations. I’ve also been involved in a number of Information Technology (IT) implementations which, to all intents and purposes, were about the management of information.

Kodak Alaris has announced the creation of AI Foundry, a business dedicated to helping organizations process and learn from structured and unstructured data through the use of proprietary Artificial Intelligence (AI) technology.

Software startup Enlitic says a new alliance with Australian radiology provider Capitol Health will allow its machine learning technology to transform medical diagnostics.

The Happy Accident, which is often cited as a principal ROI of enterprise social networks, refers to the chance discovery of the right person or the right piece of enterprise knowledge to solve a business or process challenge. For instance,  Bruce in Melbourne, dealing with a corporate crisis,  fires off an anxious  Yammer/Jive/Tibbr post at 6.00pm in the evening Sydney time, before heading off to a nervous sleep. Meanwhile, as Bruce slumbers fitfully, at 3.00am the following morning Colleen logs in from Dublin and comes across the post and immediately fires back with the critical data. Bruce did not know Colleen was the one to turn to, nor even how to find here, it was all a Happy Accident. Enterprise Social wins again!

In the information technology industry today, information is our primary asset. Information is what we provide to the business. Information is also pivotal for the success of the IT organization in providing valuable services to the business.