Business Process & Workflow
The NSW Department of Planning and Environment (DPE) has deployed the EncompaaS cloud platform to assist Machinery of Government changes and compliance with the State Records Act.
Hyland has launched its latest product enhancements and innovative solutions including SAP SuccessFactors integration.
Pegasystems has announced new capabilities for Pega Smart Dispute for Issuers. This latest update to Pega's merchant dispute and fraud claim application includes new workflows for resolving the increasing number of non-plastic claims along with expanded coverage for American Express and other payment exceptions.
The company’s Intelligent Document Processing platform has joined with other ABBYY solutions in achieving highest infosec standard, SOC2 Type II.
Intapp, a global provider of cloud-based software for the professional and financial services industry, has launched Intapp Documents for Corporate Legal.
For a long-time we’ve known that many organisations have struggled to deliver productivity at scale when it comes to operational improvement or automation.
Through a joint tender with the City of Marion, the City of Port Adelaide Enfield evaluated several vendors and selected Harbour Software’s Doc Assembler platform to enhance their governance and internal processes.
A NSW Auditor-General's Report into the implementation of the NSW planning portal by the Department of Planning and Environment has found it may be completed by 2023, 10 years after it commenced.
ScaleHub, a global provider of crowdsourced business process outsourcing solutions, has announced its expansion to Japan as part of the company’s activities in the Asia-Pacific region.
A common challenge process automation professionals face is how to measure the results and capture the realized value of an automation program. Or, more specifically, getting the business to agree on how to measure results and what success means in order to accept and adopt the automation in day-to-day operations.
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