Email & Instant Messaging

The cloud email market is still in the early stages of adoption with 13 percent of identified publicly listed companies globally using one of the two main cloud email vendors, according to Gartner, Inc.

TechnologyOne has announced the integration of Office 365 with the TechOne Enterprise Content Management (ECM) solution at Microsoft’s 2015 Connect Conference in New York.

Colligo has announced several major updates to its mobile content platform, Colligo Engage, which includes three new specialized apps for Colligo Engage users: Email Manager for iOS, Briefcase for Android and Email Manager for Outlook (on Windows).

Support for Office 2016 and Windows 10 has been announced with the release of OnePlaceMail 7.2 as well as the ability to prompt for suggested filing locations for emails saved to SharePoint/Office 365.

A company’s email server was once the main source of collected end-user data, but now mobile and text messages are an integral part of the eDiscovery process. Druva Mobile Forensics has added a new capability that automatically and transparently collects data from an organisation’s Android devices, allowing enterprise IT, information security and legal teams to easily facilitate compliance and eDiscovery requests.

The Australian Signals Directorate (ASD) has approved the use of Citrix Worx Mobile Apps for up to PROTECTED level communications in Australia, making Citrix becomes one of the few vendors in Australia able to provide assurances to government departments they can securely access and email official and classified information and systems from a suitable mobile device.

Following the revelations of Hillary Clinton’s use of a personal email account in March this year, IDM contact a number of Australian and New Zealand government ministers to ask if they had similar habits. Many confirmed their strict use of government email services for official government business. Significantly, in light of revelations this week, then Communications Minister Malcolm Turnbull was one who failed to respond.

Macquarie University is migrating staff email away from Gmail to Office 365, due to concerns about data sovereignty. The university plans for all staff email and calendars to be migrated to Office 365 by the end of this year.

An effective information governance strategy depends on many intricate pieces. Like a jigsaw puzzle, if all of those pieces don’t fit together, the whole is not going to show the entire picture. If you have captured, processed and archived some of your business information, but not all of it, there are missing pieces of the information governance puzzle. It is important to understand where your information comes from, how to ensure it is available for analysis, and how you plan to access it in the future.

Former US Secretary of State Hillary Clinton isn’t the only one who used a personal email account to conduct government business, with sole discretion over which emails she kept or deleted. US Department of Energy employees routinely use private email accounts for public business and decide on their own which emails to keep or delete, according to the DOE Office of Inspector General. The US government employs more than 13,000 people at the department.