Enterprise Applications

Box in AI Partnership with Amazon

Box, Inc., and Amazon Web Services (AWS), have announced an expanded generative AI partnership. Box customers can now access foundation models directly in Box AI using Amazon Bedrock, starting with Anthropic’s Claude and Amazon Titan.

Copilot Joule gains Collaborative Capabilities

SAP has announced an update to its Copilot Joule, adding collaborative AI agents imbued with custom skills to complete complex cross-disciplinary tasks, plus the launch of a new SAP Knowledge Graph solution.

Intelligent Automation advances into AI Age: ISG

One half of all enterprises will use integrated intelligent automation technologies to optimize digital efficiencies by 2026, say analysts with Information Services Group (ISG), a global technology research and advisory firm.

TCG Process Launches on SugarCRM Marketplace

TCG Process, a leading provider of intelligent document processing (IDP) and process automation solutions, has announced the availability of DocProStar in the SugarCRM Marketplace, Sugar Outfitters.

Global Management Toolkit for Enterprise Gen AI

boost.ai, a developer of of conversational AI (CAI) solutions, has launched a new suite of tools designed to enhance the global management of guardrails and knowledge. The new toolkit, named Generative Action Management, will make it easier for enterprise customers to scale the use of Generative AI.

ASIC warns governance gap could emerge in AI adoption

ASIC is urging financial services and credit licensees to ensure their governance practices keep pace with their accelerating adoption of artificial intelligence (AI). The call comes as ASIC’s first state of the market review of the use and adoption of AI by 23 licensees found there was potential for governance to lag AI adoption, despite current AI use being relatively cautious.

Pace of change leading to rushed technology decisions: KPMG 

Most Australian technology leaders (81%) feel it is difficult to keep up with the pace of change, with 76% recognising their own role has evolved significantly over the past 2 years, according to new research from KPMG.

APS Copilot Trial Highlights Information Governance Shortcomings

Microsoft365 Copilot is yet to be ingrained in the daily habits of Australian Public Service (APS) staff after a 6-month trial by 60 Government agencies, and many have stopped using Copilot because of a poor first experience with the tool or found it took more time to verify and edit outputs than it would take to create them otherwise.

Federal AI Assessment Framework Begins Pilot Phase

The Digital Transformation Agency (DTA) has begun testing an artificial intelligence assessment framework designed to guide government departments in evaluating their AI projects.

Testing Framework evaluates GenAI Model Suitability and Performance

Fisent Technologies has unveiled a new framework designed to help objectively evaluate the performance of various GenAI models for specific business process automation use cases. Fisent’s GenAI Efficacy Framework (GEF) enables enterprises to measure, compare, and select the most effective GenAI models based on key metrics like accuracy, speed, cost, and consistency.

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