Enterprise Applications

As more consumers demand great digital experiences, enterprises must compete for customer loyalty via online interactions that are both inviting and secure. Customer identity and access management (CIAM) is a critical part of the experience, yet application developers often lack the expertise to incorporate CIAM into their client-facing applications.

Despite increased focus and investment, 55% of digital government programs are failing to scale, according to a survey from Gartner, Inc. Government CIOs can adopt practices from digitally advanced governments to successfully scale their own programs.

Victorian government shared services provider Cenitex will offer the EncompaaS cloud platform to help unlock the value of the State’s government Microsoft 365 investments. This will be achieved through records management automation and other initiatives, while complying with Public Records Office Victoria (PROV) record-keeping requirements.

Ipsotek, a developer of artificial intelligence powered video analytics, has announced the fulfillment of its contract with Sydney Trains, to increase security capabilities at 13 stations.

Nintex Workflow Cloud has been updated with new security and authorisation features, enhanced governance, workflow tracking for business owners, intelligent forms integration, and more.

Smart Engines has developed a new version of its credit card scanner to OCR data of cards of 21 worldwide and national payment systems.

Not so long ago, the only options for businesses and public authorities to store documents for the long term in a reproducible format were physical media such as paper, microfilms, and microfiches. In today's digital world, the widespread PDF/A format is the go-to solution for digital archiving of documents. In this article we'll explain why, talk about how you can create PDF/A and give some archiving tips.

Organisations from across the globe representing a cross-section of the technology industry urged the Australian Government not to fast-track concerning provisions of the Security Legislation Amendment (Critical Infrastructure) Bill 2020 that would allow the government to take control of critical infrastructure assets and require security incidents to be notified within a 12-hour period.

US vendor Springbrook Software which sells financial, HR, billing and other software to government in the US, has acquired the New Zealand firm MAGIQ Software. The two companies mostly occupy the same market space - enterprise resource planning. MAGIQ has about 550 customers in Australia, New Zealand and the US, compared with Springbrook’s 1,100.

Government organisations around the world are adopting artificial intelligence (AI) technologies to help them achieve their public purpose or mission, but government employees are still concerned about the technology’s impact, according Gartner, Inc.