Enterprise Applications

Pegasystems Inc. has announced its acquisition of Qurious.io, Inc., a cloud-based real-time speech analytics solution powered by artificial intelligence (AI) for customer service teams. Terms of the deal are not being disclosed. 

This article aims to generate discussion about strategies to improve information security and information sharing. It considers mechanisms to support people handling sensitive information (recognising the human factor as a key vulnerability in security programs); leveraging existing systems and frameworks to enhance interoperability; and encouraging knowledge sharing between IG professionals across different domains.

EncompaaS, global provider of a cloud-based compliance platform automating governance of on-premises, cloud and application information repositories, has announced the appointment of experienced U.S.-based information management and governance executive, David Gould as Chief Customer Officer.

Written by experienced Australian IT executive Steve Eatts, StupIT People is a tongue in cheek expose of the world of modern big technology business. It's a world where corporate madness and self-interest rules. One in which clients and employees simply don't matter, as senior executives (aka company psychopaths) pursue short-term personal profit and internal point-scoring at absolutely any cost.

Working from home during the pandemic has taken its toll on many workers, with one in four wanting to quit because of poor business processes, according to a new survey. The global COVID-19 Technology and Business Processes Survey discovered nearly half of staff (48%) blamed bad processes for making their job more challenging – with a third saying they waste time.

Wee-Chong Lee has been recently appointed as Managing Director, Kodak Alaris Asia Pacific Region, based in Singapore. With this appointment, Wee-Chong is responsible for leading the Asia Pacific Sales and Business teams. IDM asked Wee-Chong to outline Kodak Alaris strategies in the booming market for intelligent capture to drive digital transformation and process automation.

ProcessMaker announces a new integration with Formstack which allows Formstack Forms to be utilized out-of-the-box inside ProcessMaker Process Applications.

IAG, Australia’s largest general insurer, is using artificial intelligence (AI) to predict whether a motor vehicle is a total loss after a car accident, improving customer experience by reducing insurance claims processing times from over three weeks to just a few days.

ERP giant SAP has announced new low-code/no-code tools and three complementary and integrated process automation tools, which address different skill levels and automation scenarios.

Appian has announced the latest version of the Low-code Automation Platform which aims to unify robotic process automation (RPA), artificial intelligence (AI), and process automation.

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